Seniors Have You Been Financially Impacted by COVID-19?

With the coronavirus pandemic causing financial hardships for many individuals and families, you may benefit from one of SDG&E’s assistance programs. You can apply online for these bill discount programs, which can save 30% or more off your utility bill. Many people who previously couldn’t take advantage of these income-based programs may now qualify due to lost wages – even if they’re receiving unemployment benefits. These programs include:

  1. California Alternate Rates for Energy (CARE): Provides a 30% or more discount on your electricity and gas bills. Qualification is based on participation in certain public assistance programs or household income as of today. Apply at com/CARE.
  2. Family Electric Rate Assistance (FERA): If a customer doesn’t qualify for CARE, they may qualify for FERA, which provides income-qualified households of three or more with a reduced electric rate (18% discount) on their monthly bill. Learn more at com/FERA.
  3. Low-Income Home Energy Assistance Program (LIHEAP): A federally-funded program that provides up to $1,000 to help low-income households with their energy bills. Find details on com/LIHEAP.

If you’re struggling to pay your utility bill, call SDG&E’s  Customer Contact Center at 1-800-411-7343 to learn about flexible payment arrangements or other options available to you. Visit for updates on the coronavirus pandemic and how SDG&E is helping, and learn more about SDG&E’s assistance programs at

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